HOME PRODUCT ADD-ONS DEMO SUPPORT NEWS CONTACT  
  SUPPORT  
 
 

rMetrix

rMetrix-A

DOWNLOADS

 

If you need support with your rMetrix system, please email us at rmetrix@dfuzion.com.

With the purchase of an rMetrix system, you will receive 1 free year of the rMetrix Annual Maintenance Plan (RAMP).

RAMP includes:

FREE TECHNICAL SUPPORT

While we make every effort to make our software products easy to use and include comprehensive help files, you may still have questions. With RAMP, you will receive prompt, courteous, and knowledgeable technical support at no additional cost. You may also have new rMetrix feature or enhancement requests. With RAMP, your requests will be considered for inclusion in a future software release of rMetrix. Please email all technical support and feature requests to rmetrix@dfuzion.com.

FREE SOFTWARE UPDATES

We routinely add new features, feature improvements, and bug fixes to our software applications based on suggestions from you. With RAMP, you will receive all software updates at no additional cost. We will automatically notify you when a new version of the software is available for you.

FREE ACCELEROMETER FACTORY CALIBRATION

The rMetrix accelerometer must be calibrated at the factory once a year. With RAMP, your accelerometer will be calibrated yearly at no additional cost. We will contact you thirty (30) days prior to the accelerometer factory calibration due date to make the necessary arrangements.

PRICING

The first year or RAMP is included with the initial purchase and is free of charge. After the first year, the fee for RAMP is 20% of the current list price of the software. If RAMP expires, RAMP can be reinstated. If you have elected to discontinue receiving RAMP, you may elect to renew RAMP; however, you must pay for all of the RAMP fees that you would have been obligated to pay if you had not discontinued RAMP plus 10% of such previously unpaid amounts.

 
 
EMAIL RMETRIX@DFUZION.COM HOME